Adding the Work Order Details

You can add the work order details in the Create Asset Work Order Document dialog box.

Tip

To view the Create Asset Work Order Document dialog box, click the Create Asset Work Order Document link.

To add the work order details

1.    Open the Create Asset Work Order Document dialog box.

2.    The Maintenance Shop list displays the maintenance shops that are  assigned to the user, select the required maintenance shop from the list.

Note:  

  • If you do not select a maintenance shop from the list, the default maintenance shop is selected, by default.

  • You can set your default maintenance shop in the Setup module.

3.    The Status list displays the current status of the work order which is Active by default. Optionally, select a different status.

4.    Optionally, select the Disable Downtime Tracking check box if you do not want to calculate the asset downtime.

You can not edit the Disable Downtime Tracking check box after creating the work order.

Note:

While creating work order for a maintenance shop, the Approved Above Threshold check box is available only when:

  • The Spending Authorization maintenance settings is set to Yes in the Setup > Application Setup > Maintenance > Settings > Edit Maintenance/TWS Settings section.

  • An Approval Threshold Amount is defined for that maintenance shop in the Setup > Application Setup > Maintenance > Fields > Maintenance Shop picklist field > Add/Edit New Item section. The total cost of work order for that maintenance shop must be less than or equal to the specified threshold amount.

To override the total cost of work order above the specified threshold amount, the user roles with Can Authorize Spending permission can select the Approved Above Threshold check box and save the work order details. For others, an Authorization dialog box opens to login with the user credentials having Can Authorize Spending permission. On successful authorization, the work order details are saved. Also, the authorization of work order total cost above the specified threshold amount is required only once.

  • If you are using the AD FS Mode - FASTER and AD FS Authentication mode and cannot approve the spending limit, refer to the Note on the Maintenance/TWS Settings page for more information.

  • The ability to authorize Work Order spending on the fly is disabled when the Authentication Provider integration is activated. A person with permission to authorize a Work Order to exceed the spending limit will need to log in to FASTER Web separately to authorize exceeding the spending limit.

5.    In the Reading column of the Meter Information section, type the current meter reading.

Note:

The Meter Information section displays the meter types that are added to the asset and their actual meter readings.

  • For each meter type, if the work order meter reading is set to require in the asset, you must specify a valid meter reading in the Reading box according to the readings in the Actual box and cannot leave the Reading box blank. If the meter reading that you specify in the Reading box is invalid, an error message is displayed in the Errors/Warnings column after you save the work order details. In the Action column, you can select the option to accept the reading as invalid or override the actual meter reading. Required meter readings are marked with a red asterisk character (*).
  • If the work order meter reading for a meter type is set to optional in the asset, you can leave the Reading box blank. In this case FASTER Web ignores the meter reading for the asset meter type. If you specify a meter reading in the Reading box, the reading must be valid. If you specify an invalid meter reading, an error message is displayed in the Errors/Warnings column when you save the work order details. In the Action column, you can select the option to accept the reading as invalid or override the actual meter reading.
    For more information  meter reading validations, refer to Managing Meters >  Adding Meter Reading.

6.    The Department list displays the department assigned to the asset. Optionally, select a different department.

7.    The Date/Time In field displays the current date and time. Optionally, type the date and time in the MM/DD/YYYY HH:MM:SS AM/PM format, or select the date from the calendar and time from the clock.

8.    The Bill Code list displays the billing type assigned to the asset. Optionally, select a different bill code.

9.    Optionally, in the Date/Time Promised field, type or select the estimated date and time to complete the maintenance activity.

10.  Optionally, in the Contact list, select the contact person associated with the asset for any asset related query.

11.  Optionally, in the Priority list, select the level of priority to complete the work order.

12.  Optionally, in the Symptom box, type the reason for the asset maintenance.

13.  Click one of the following:

o      Save to save the information and close the dialog box.

o      Cancel to disregard any changes and close the dialog box.

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