Notification

In the Notification section, you can view the logs of the emails and the text messages that are sent from FASTER Web.

Viewing Logs

The Advanced Search Options - Notifications page lets you view the logs of the emails and the text messages that are sent from FASTER Web.

Tip

To view the Notification Log page, click the Notification Log link.

To perform an advanced log search

1.    Click the Setup module.

2.    In the Administration Setup section, do one of the following:

§      Click next to the Notification option, and then click Logs.

§      In the Notification section of Administration Setup, click the Logs link.

The  Advanced Search Options - Notifications page opens.

3.    In the Advanced Search Options - Notifications section, specify the following search parameters:

§      In the Description box, type a brief description about the email or text message.

§      In the From and To boxes, specify the date range for which you want to view the logs.

§      In the Notification For list, select the notification for which you want to view logs such as PM or alerts.

§      In the Contact First Name box, type the first name of the email sender.

§      In the Contact Last Name box, type the last name of the email sender.

§      In the Notification Type list, select the type of notification as email or text message.

§      In the Asset Number box, type the asset number.

§      Select the Exact Match check box if you are sure that you have entered the correct information.

4.    Click Search.

The Search Results grid displays the logs along with the following information:

Note: To clear the logs in the Search Results grid, click the Clear All link.

§      Asset Number

§      Type

§      Date

§      Time

§      Subject

§      Notification Type

5.    Click at the beginning of each email row to view the Source and Description of the log.

Navigation Tips:

  • To expand or collapse the grids in the search window, click to the right of the title bars.
  • To move the grids in the search window, drag a grid to a desired location. To save the position of the grid, click the icon. The position of the grids will be the same next time you open the search window.
  • To sort the search results displayed in a column by any category, click the column header.
  • To browse through the search results, use the arrows in the upper part or the lower part of the search result grid. You can also specify whether to display the entire search result or ten results at a time.
  • If there are too may results to display, the search returns an error message as The search results exceed the maximum number of records allowed. Only the first ‘x’  records are being shown. Please refine your search criteria if the record for which you are searching is not in the list returned. You must narrow your search to display targeted results.
  • To export the search results to a spreadsheet, word document, or CSV file, click the appropriate export link on the upper-right corner of the search results grid.

 

Exporting the Search Results Grid

You can export the Search Results grid in the following formats:

·      Microsoft Excel (.xlsx)

·      Microsoft Word (.docx)

·      Comma-Separated Values (.csv)

To export the search results grid

1.    Click the Microsoft Excel ( ), Microsoft Word ( ), or Comma-Separate Value ( ) icon in the upper-right corner of the Search Results grid.

The File Download dialog box opens prompting you to Open, Save, or Cancel.

2.    Click Save.

The Save As dialog box is displayed with the File Type of the selected format.

3.    Browse to the desired location, specify a file name, and then click Save.

The Search Results grid is saved in the specified format at the specified location.

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