TipA work order is created to record and track the maintenance work that is performed on an asset. Maintenance work may include scheduled actions such as quality check, general repair, and unscheduled actions such as repair due to accident or vandalism.
The information contained in a work order includes the following:
· Repairs carried out on the asset
· Labor transactions involved in repair
· Parts used for repair
· Vendor services used for repair
· Additional cost incurred for repair
· Additional information in the form of Notes and Attachments
· Downtime hours of asset
Tip
To view the Create an Asset Work Order page, click the Create an Asset Work Order link.
1. Click the Maintenance module.
2. In the Actions section, click Create Work Orders.
The Create an Asset Work Order page opens.
3. In the Asset Number box, type the asset number.
4. In the Organization list, select the organization of the asset.
5. Click Verify Asset to verify if the asset number is present in FASTER Web:
o If the asset is not found in FASTER Web, a warning message indicating that the asset number does not exist in the selected organization is displayed. You must add the asset from the Assets module before creating a work order for the asset.
o If the asset is assigned with a status that does not allow opening of the maintenance document, a warning message indicating that the status of this asset does not allow a new work order to be created is displayed.
o If the asset is present in FASTER Web, the Create an Asset Work Order page displays the asset information in the Asset Identification section at the top.
o If the asset has any open work orders, a warning message indicating that the asset has at least one open work order is displayed. You can:
§ View the latest three open work orders in the Open Work Order section.
§ Create a new work order.
§ Add repairs to open work orders.
o If the asset has any valid warranties, a message is displayed prompting you to view the warranty details.
o If you entered an incorrect asset number, you can click Reverify Asset, and then re-enter the correct asset information in the Create an Asset Work Order page.
6. Click Create an Asset Work Order.
7. In the Create Asset Work Order Document dialog box, specify the work order details.
For more information, refer to Adding the Work Order Details.
Upon saving the work order, the Master tab opens displaying the Work Order Identification section. The FASTER Web generates a unique number for the work order.
8. Click the Repairs tab to add the repairs under the work order.
For more information, refer to Managing Repairs.
9. Click the Labor tab to assign the labors to work on the repair.
For more information, refer to Managing Labor.
10. Click the Parts tab to issue asset items if any required for the repair.
For more information, refer to Managing Parts.
11. Click the Sublet tab to assign third-party vendors to work on the repair.
For more information, refer to Managing Sublet.
12. Click the Costs tab to specify the additional charges to apply to the work order.
For more information, refer to Managing Cost.
13. Click the Notes tab to specify the add-on information related to the work order.
For more information, refer to Managing Notes.
14. Click the Attachments tab to attach the files related to the work order.
For more information, refer to Managing Attachments.
15. Click the Downtime tab to view or modify the downtime recorded for the asset.
For more information, refer to Managing Downtime.
